Privacy Policy
At Serengeti Infinity, your privacy is our priority. We are committed to safeguarding the personal information you provide to us when you use our services. This privacy policy outlines how we collect, use, protect, and disclose your information in compliance with applicable data protection laws.
Information We Collect
We may collect the following types of personal information from you when you interact with our website or book our services:
– Personal Information: This includes your name, email address, phone number, home address, and payment details.
– Travel Information: We collect information related to your travel preferences, such as destination choices, trip dates, and special requests.
– Communication Information: This includes any communications you have with us via email, phone, or our website’s contact form.
– Website Usage Information: We use cookies and analytics to collect information about your visit to our website, such as IP addresses, browser type, and pages visited.
How We Use Your Information
We use the personal information collected for the following purposes:
– To Provide Our Services: We use your personal details to process your bookings, arrange your safaris, and deliver the services you requested.
– To Communicate with You: We send booking confirmations, invoices, itineraries, and important updates about your safari via email or phone.
– For Marketing: With your consent, we may send you promotional offers, newsletters, and updates about our services.
– To Improve Our Website and Services: We use website usage information to enhance user experience and improve our services.
Sharing Your Information
We may share your personal information with trusted third parties to deliver our services, such as:
– Tour Operators and Partners: To coordinate your safari experiences, including lodging, transportation, and guides.
– Payment Processors: To process payments securely.
– Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
We do not sell, rent, or trade your personal information with third parties for marketing purposes.
Data Security
We take appropriate measures to protect your personal information from unauthorized access, loss, or misuse. Our website uses encryption protocols, secure payment gateways, and we limit access to personal information to only authorized personnel.
Your Rights
You have the right to:
– Access and Update Your Information: You can request access to the personal information we hold about you and update any inaccuracies.
– Withdraw Consent: You can withdraw your consent for marketing communications at any time.
– Request Deletion: You may request that we delete your personal data, subject to certain legal obligations.
– Opt-Out of Cookies: You can modify your browser settings to refuse cookies or notify you when they are used.
To exercise these rights, please contact us at info@serengetiinfinity.com.
Cookies Policy
Our website uses cookies to improve your experience, gather information about site traffic, and customize content. You can opt-out of cookies through your browser settings. For more information, see our Cookies Policy.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We recommend reviewing this policy periodically.
Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal information, don’t hesitate to get in touch with us.